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Office Clerk

Verner, ON


Starting at $18.22/ hour, as per collective agreement

November 17th, 2022 at 4 PM

Please submit your resume to [email protected]. We thank you for your interest in this position but please note that only those selected for an interview will be contacted.

General Accountability

The Office clerk will be responsible for providing a variety of administrative, clerical and accounting services to ensure effective and efficient administrative operations. Responsibilities will mostly include processing account receivables, greeting and assisting clients at the counter, accepting payments on account, answering customers’ telephone inquiries as well as general office tasks.

Job Duties

  • Process account receivables, payables and payments on account through the system
  • Input key information on the computer system, such as new customers, general ledger posting entries, invoices, members sales, etc
  • Balance daily reports and prepare bank deposits
  • Balance cash receipts and prepare monthly customer statements
  • Post cash receipts and accounts receivable invoices to customer accounts through computer system
  • Reconcile customer accounts as needed or requested
  • Maintain spreadsheets as required
  • Answer and manage inbound telephone inquiries
  • Greet and assist visitors in a courteous manner
  • Process outgoing mail for both regular and courier mail
  • Operate office machines such as a photocopier, a scanner, a facsimile, a voice mail system, a computer, a shredder, a laminator, an inserter and a meter machine, etc.
  • Make changes to customers’ accounts as necessary
  • Be aware of the company policies and by-laws regarding the purchase and redemption of shares and the benefits of being a shareholder
  • Be aware of the credit policy and terms of Co-opérative Régionale
  • Assure good housekeeping is maintained in the work area
  • Perform other administrative duties as assigned

Required Qualifications & Experience

  • Experience in a similar position would be considered an asset
  • Bilingual and able to communicate effectively both verbally and in writing
  • Superior telephone and interpersonal skills
  • Strong customer service orientation
  • Demonstrated ability to accomplish office tasks
  • Able to complete moderate to complex account reconciliations
  • Basic knowledge of accounting systems
  • High level proficiency with computers and Microsoft Office
  • Attentive to detail and degree of data entry accuracy
  • Exceptional organizational abilities with task prioritization, multi-tasking, use of timelines and time management techniques
  • High level of personal integrity and strong work ethic
  • Professional/mature demeanor under stressful situations.
  • Ability to work in a fast-paced environment
  • Excellent teamwork and team building skills
  • Strong problem resolution skills
  • Ability to maintain filing systems and databases

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