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Location Manager - Sudbury


Full-time, permanent position with 6 months’ probation (non-union)

To be negotiated


Please submit your resume to [email protected]. We thank you for your interest in this position but please note that only those selected for an interview will be contacted.

General Accountability

Reporting to the Energy Operations Manager, the Location Manager promotes good customer relations by providing high calibre service to customers. The incumbent is concerned with promoting and maintaining a positive image for the Co-op. The Location Manager oversees the operations of the location including scheduling, logistics, product handling and pricing. This position strives to provide experience in bulk fuel delivery, the incumbent must become familiar with government legislation covering the handling of various fuel products and apparatus and must learn about the products being sold to assist in their selection, use and application. The Location manager will also be responsible in the operation and preventative maintenance of all bulk plant equipment, as well as the safe operation of bulk fuel delivery truck,

The incumbent must also possess some knowledge of health and safety and of bulk plant operations, policies and procedures, usually acquired through the natural progression of job responsibilities. The Location Manager must effectively and efficiently supervise the department’s drivers, manage the company’s fleet of vehicles and offer direction to the team to drive the growth of revenue and productivity and promote high quality customer satisfaction.

Job Duties

  • Ensure drivers and terminal personnel adhere to established statutory health regulation and safety standards. Be aware of steps and procedures required in case of accidents involving hazardous products and follow procedures as stipulated.
  • Must be safety conscious; train employees on the importance of safe work practices including proper use of equipment, cleaning guidelines and WHMIS procedures.
  • Plan drivers' dispatch (schedule driver routes daily) assigning loads to drivers according to customer needs and driver capabilities; ensures that all loads are covered and on time; prevents unnecessary company charges or liabilities.
  • Verify fuel market price and make appropriate price changes considering margins established.
  • Estimate client fuel needs and suggest proper tank.
  • Solicit potential customers.
  • Hold monthly staff safety meetings and ensure employees always work safe.
  • Provide day to day managerial direction and control of designated facility to insure the proficient operation of all terminal activities.
  • Manage quality assurance - setting quality standards, maintaining quality of all terminal activities.
  • Ensure accurate records of all products handled for quality billing, inventory, and grading.
  • Promote the Co-operative’s products, service and philosophy.
  • Responsible for performance management
  • Responsible for appropriate staff levels to meet requirements of the terminal.
  • Operate terminal efficiently by analyzing operating costs, equipment utilization, fuel mileage and driver wages.
  • Ensure compliance with company standards for cost control, waste reduction, quality, safety, and complete and on-time delivery.
  • Provide leadership for problem resolution to facilitate faster improvements and improved working relationships.
  • Monitor financial performance to ensure the terminal is meeting or exceeding budgetary commitment.
  • Analyzes and report on the daily, monthly, and annually department's key performance indicators and industry trends.
  • Manage the morale in the department by setting and demonstrating a strong business ethic for dealing with employees, suppliers, and customers.
  • Review and use the monthly Profit and Loss statements to ensure expense control and proactively plan service and sales goals.  Achieve and surpass petroleum, burner fuels objectives.
  • Conduct fleet management review on company vehicles and stationary equipment as necessary.
  • Ensure that all reporting employees adhere to company policies and procedures.
  • Verify that customer accounts are up to date.
  • Complete appropriate documents and provide instructions to clients (Reg. 217).
  • Ensure tanks are installed as per TSSA standards.
  • Deal with customer problems and complaints.
  • Oversee incident resolution and insurance claims.
  • Verify driver log information.
  • Control tank inventory and place product orders for installations.
  • Perform some accounts receivable duties.
  • Communicate with central dispatch as well as customers and co-workers.
  • Record vehicle defects, accidents, traffic violations or damage to the vehicles.
  • Review expiry dates of company required licenses, permits and certificates.
  • Record drivers’ convictions under the Highway Traffic Act.
  • Review service and repair status of vehicle fleet, following applicable provincial and federal regulations. 
  • Ensure drivers comply with all company policies and procedures regarding the delivery of goods.
  • Provide feedback to drivers regarding customer problems, mechanical problems or delivery problems.
  • Adhere to Gasoline Handling Act regulations for loading and unloading of products and report all malfunctions of equipment promptly to the supervisor.
  • Performs or delegates general housekeeping duties at the Office and warehouse.
  • Oversee the maintenance of the company’s fleet of vehicles Performs or delegate’s regular maintenance on equipment as directed.
  • Maintains truck associated equipment in a safe, clean, and workable condition.
  • Place orders for personal protective equipment and encourage employees to use it at all times.

Required Qualifications & Experience

  • One years’ experience in Logistics, Transportation or Business management experience or strong knowledge of dispatch, transportation management and logistics solutions with proven leadership abilities.
  • Bulk Fuel petroleum background or a thorough knowledge of fuel sales would be an asset.
  • Demonstrated knowledge of inventory control techniques and procedures would be an asset.
  • A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills.
  • Ability to effectively communicate both verbally and in writing.
  • Bilingual in French and English would be an asset.
  • Demonstrate some leadership skills, with a focus on operations and business processes.
  • An understanding of personnel policies, practices, and procedures and other operational issues faced by the organization.
  • Strong attention to detail and able to identify key issues; creatively and strategically overcome internal challenges or obstacles.  High level of integrity, confidentially, and accountability.
  • Sound analytical thinking, planning, prioritization, and execution skills.
  • A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills.   Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
  • Clean Drivers’ Abstract
  • Knowledge of the Highway Traffic, the Truck Transportation and Gasoline Handling Acts.
  • Some knowledge of the Co-op’s organization, policies and principles would be an asset.
  • Understand the term “Fit to work” in a workplace.
  • Computer knowledge
  • Organizational skills with strong work ethic.
  • Petroleum Delivery Experience an asset.
  • Strong mechanical aptitude with ability to perform routine vehicle maintenance.
  • Ability to work in a fast-paced environment.
  • Confident, consistent decisive personality

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