Accessibility Plan


 CO-OPÉRATIVE RÉGIONALE DE NIPISSING-SUDBURY LIMITED
 
CO-OPÉRATIVE RÉGIONALE DE NIPISSING-SUDBURY LIMITED
MULTI-YEAR ACCESSIBILITY PLAN
 
Co-opérative Régionale de Nipissing-Sudbury Limited is committed to meeting the accessibility needs of persons with disabilities in a timely manner, and in a manner that respects their dignity and that is equitable in relation to the broader public. This commitment extends to those with visible or non-visible disabilities.
 
Co-opérative Régionale de Nipissing-Sudbury Limited Multi-Year Accessibility Plan outlines strategies and actions to identify, remove and prevent barriers for people with disabilities in accessing Co-opérative Régionale de Nipissing-Sudbury Limited services and facilities, thereby increasing accessibility. The plan also details Co-opérative Régionale de Nipissing-Sudbury Limited strategy for complying with Ontario’s accessibility legislation, the Accessibility for Ontarians with Disabilities Act, 2005 (AODA).
 
This Multi-Year Accessibility Plan has been developed in accordance with the requirements of the AODA and the Integrated Accessibility Standards, Ontario Regulation 191/11. In accordance with the standards, Co-opérative Régionale de Nipissing-Sudbury Limited will review and update this plan at least every 5 years.
 
This Multi-Year Accessibility Plan will be posted at Co-opérative Régionale de Nipissing-Sudbury Limited will be made available in an accessible format and with communication supports, upon request.
 
The AODA sets various standards and deadlines to increase accessibility by 2025. Co-opérative Régionale de Nipissing-Sudbury Limited has implemented an Accessible Customer Service Policy and an Integrated Accessibility Policy. As the standards and deadlines in the AODA become applicable, Co-opérative Régionale de Nipissing-Sudbury Limited will be reviewing its practices to ensure compliance with the AODA.
 
Additional policies may be developed to include more detailed information on specific practices and processes.
 
Co-opérative Régionale de Nipissing-Sudbury Limited is committed to meeting all applicable requirements and deadlines and will be incorporating changes as indicated by the AODA.
 
Training

Co-opérative Régionale de Nipissing-Sudbury Limited has provided training to its Employees on the requirements of Co-opérative Régionale de Nipissing-Sudbury Limited Accessible Customer Service Policy.
Co-opérative Régionale de Nipissing-Sudbury Limited will provide ongoing training to its Employees, and to any third parties providing goods, services or facilities on Co-opérative Régionale de Nipissing-Sudbury Limited behalf, which will address:
 
• The Customer Services Standard set out Co-opérative Régionale de Nipissing-Sudbury Limited Accessible Customer Service Policy;
 
• The requirements of the accessibility standards set out in this Multi-Year Access Plan; and
 
• The requirements of the Human Rights Code as it pertains to persons with disabilities.
 
Co-opérative Régionale de Nipissing-Sudbury Limited will keep records of all such training, and the dates on which such training takes place.
 
Information and Communication Standards
Accessible Websites and Web Content
 
Internet websites and web content controlled directly by Co-opérative Régionale de Nipissing-Sudbury Limited, web content, will conform to the World Wide Web Consortium Web Content Accessibility Guidelines (WCAG) 2.0 at Level A. Ultimately, such websites and web content will conform to the World Wide Web Consortium Web Content Accessibility Guidelines (WCAG) 2.0 at Level AA, in accordance with the schedule set out in the Integrated Accessibility Standards.
 
Implementation Timeframe: Level A Complete; Level AA by January 1, 2021
 
Implementation Deadline: Level AA January 1, 2021
 
Accessible Formats and Communication Supports
 
If a person with a disability requests it, Co-opérative Régionale de Nipissing-Sudbury Limited will provide or arrange for the provision of accessible formats and communication supports for the following:
 
• For the person to provide feedback to Co-opérative Régionale de Nipissing-Sudbury Limited and to receive Co-opérative Régionale de Nipissing-Sudbury Limited response to such feedback; and
 
• For providing and obtaining information that is available to other persons communicating with Co-opérative Régionale de Nipissing-Sudbury Limited
 
Co-opérative Régionale de Nipissing-Sudbury Limited has implemented a procedure to process such requests. Any person who wishes to provide feedback or make inquiries is able to do so by telephone or email and Co-opérative Régionale de Nipissing-Sudbury Limited will consult with the person making the request to determine the best way to provide the accessible format or communication support.
 
Emergency Procedures and Public Safety Information
 
If a person with a disability requests it, Co-opérative Régionale de Nipissing-Sudbury Limited will provide information regarding emergency procedures, plans or public safety information in an accessible format or with appropriate communications supports.
 
Workplace Emergency Response Information
 
When Co-opérative Régionale de Nipissing-Sudbury Limited is aware that a worker has a disability for which accommodation may be required, Co-opérative Régionale de Nipissing-Sudbury Limited will provide individualized emergency response information to the worker as soon as practicable, if indicated by the nature of the disability, and will work with the worker to develop a tailored emergency response plan.
 
Employment Standards
Recruitment, Assessment and Selection
 
Co-opérative Régionale de Nipissing-Sudbury Limited will post information about the availability of accommodations for applicants with disabilities in its recruitment process.
Job applicants who are individually selected for an interview and/or testing will be notified that accommodations for material to be used in the process are available, upon request.
 
Co-opérative Régionale de Nipissing-Sudbury Limited will consult with any applicant who requests an accommodation in a manner that takes into account the applicant’s disability.
 
Accessible Formats and Communication Supports for Employees
 
If a worker with a disability requests it, Co-opérative Régionale de Nipissing-Sudbury Limited will provide or arrange for the provision of accessible formats and communication supports for the following:
 
• Information needed in order to perform the workers job; and
 
• Information that is generally available to all Employees in the workplace.
 
Co-opérative Régionale de Nipissing-Sudbury Limited will consult with the worker making the request to determine the best way to provide the accessible format or communication support.
 
Documented Individual Accommodation Plans
 
Co-opérative Régionale de Nipissing-Sudbury Limited will develop and have in place written processes for documenting individual accommodation plans for Employees with disabilities.
 
The process for the development of these accommodation plans will include, without limitation, the following elements:
 
• The ways in which the worker can participate in the development of the plan;
 
• The means by which the worker is assessed on an individual basis;
 
• The ways a worker can request an evaluation by an outside medical expert, or other experts (at the employer’s expense) to determine if accommodation can be achieved, or how it can be achieved;
 
• The steps taken to protect the privacy of the workers personal information;
 
• The frequency with which the individual accommodation plan should be reviewed or updated, and how it should be done; and
 
• The means of providing the accommodation plan in an accessible format, based on the workers accessibility needs.
 
Plans and Processes
Each department within Co-opérative Régionale de Nipissing-Sudbury Limited that utilizes performance management tools, or provides career development and advancement to its Employees, will respect the accessibility needs of its Employees with disabilities when developing these processes.
 
Return to Work and Redeployment
 
Co-opérative Régionale de Nipissing-Sudbury Limited will develop and have return to work processes in place for Employees who are absent from work due to a disability and require disability-related accommodations in order to return to work.
 
Individual return to work accommodation plans will be documented and will include an outline of the steps Co-opérative Régionale de Nipissing-Sudbury Limited will take to facilitate the workers return to work.
 
If Co-opérative Régionale de Nipissing-Sudbury Limited uses redeployment processes, they will take into account the accessibility needs of Employees with disabilities. Redeployment may mean the reassignment of Employees to other departments within Co-opérative Régionale de Nipissing-Sudbury Limited as an alternative to a “layoff”, when a particular job or department has been eliminated.
 
Built Environment Standards
 
Co-opérative Régionale de Nipissing-Sudbury Limited will comply with the Design of Public Spaces Standard (Accessibility of Public Spaces Standard), when undertaking new construction or redevelopment of exterior paths of travel, accessible parking and service counters. Co-opérative Régionale de Nipissing-Sudbury Limited will also comply with the provisions of the applicable Building Code, when undertaking construction of new premises or renovations to existing premises.
 
Feedback/Questions
 
Co-opérative Régionale de Nipissing-Sudbury Limited welcomes any comments or questions that our Employees or the general public may have regarding our accessibility policies and plans. In this regard, please feel free to contact our Office.
 
• By phone at; (705)-594-2354 X233 or
• By email at jroy@coopregionale.com
 
 
 
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